API Product Evangelist - Developers Marketplace

One of the worlds great telecoms companies is expanding its developer marketplace. This company are a global brand name renowned for product innovation.

This is an exciting and rare opportunity to join an empowered team which operates as an agile start-up, whilst equally benefiting from the scale and recognition of a global brand. Theye are looking for a disruptor who is ready to change the way our business operates and who will help shape the set-up of our new Developer Marketplace channel.

They are seeking a dynamic API Product Specialist to join our team. The API Product Specialist will work with Business product teams to help design and deliver the successful adoption of API based products and services via Developer Marketplace. This will involve providing consultancy on API technologies to the wider organisation, contributing to product development initiatives, and ensuring alignment with the development of strategic product portfolios and API relevant industry initiatives

Responsibilities

• Collaborate with cross-functional teams, including software developers, designers, and product managers, to drive the development and enhancement of API products, ensuring alignment with technical standards, quality standards, and regulatory requirements.
• Engage with publishers and consumers of API products, internal and external stakeholders and industry partners to gather feedback, understand requirements, and prioritise product features and enhancements, fostering strong relationships with a goal to drive customer satisfaction.
• Create comprehensive documentation for APIs, including impact assessments, technical white-papers, and best practices, to facilitate seamless integration and usage by internal and external stakeholders.
• Work closely with development teams, system architects, project managers, and other stakeholders to gather requirements, define API specifications, and ensure successful integration and deployment of products and solutions on Developer Marketplace.
• Input into the implementation of robust security measures and protocols to protect APIs against potential threats and vulnerabilities, ensuring data integrity, confidentiality, and compliance with relevant regulations.
• Provide training, guidance, and support to internal teams and external partners on API usage, best practices, troubleshooting, and integration techniques.
• Collaborate with the Developer Relations team to develop product messaging, positioning, and support product launches, promotions, hackathons and other tech focussed events.
• Provide insights that can guide the business to identify market trends, customer needs, and emerging opportunities, informing product development priorities and go-to-market strategies.

Required Skills

• 5+ years of delivering API based solutions within an API tech or eCommerce firm that involved engagement with developer community, driving innovation and exposure to emerging technology.
• Customer-centric mindset with a passion for delivering digital solutions to meet real-world customer problems.
• Deep understanding of API technologies, standards and protocols, as well as experience with API management platforms and tools.
• Strong problem-solving skills, with the ability to translate complex technical concepts into clear, actionable insights and recommendations.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate with stakeholders at all levels.
• Leverage the latest tech capability in API Management, API Developer Tools and Low Code/No Code Visual Builders.
• Experience in eCommerce, customer onboarding and digital purchasing journeys.
• Work in close collaboration with product, technology, developer relations and commercial teams.
• Technical background and/or strong technical competency a plus
• Proven experience working in customer centric, lean and agile development processes. Tools and Low Code/No Code Visual Builders.
• Experience in eCommerce, customer onboarding and digital purchasing journeys.
• Work in close collaboration with product, technology, developer relations and commercial teams.
• Technical background and/or strong technical competency a plus
• Proven experience working in customer centric, lean and agile development processes.
• Strong awareness and curiosity around digital and technology trends, thrives in a rapidly evolving environment.

This is a wonderful opportunity to work for ones of the worlds great companies as they expand their product portfolio.

The position offers a basic salary up to £110K + bonus + car allowance + corporate package. The working arrangements are 1 or 2 days a week in London with the rest WFH.