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Job Details
Desktop Support Engineer (Contract)
Location: Edinburgh, Scotland Country: UK Rate: Up to £18 per hour
Job Title: Desktop Support
Duration: 01/07/2024 - 27/09/24
Day Rate: £18 per hour
Location: Edinburgh, Onsite.
Key Skills: Security Cleared
Job Description:
We are seeking a dedicated and Desktop Support Engineer to join our team in Edinburgh. The successful candidate will provide comprehensive desktop and remote support to users across multiple locations.
Key Responsibilities:
- Provide on-site desktop support to users at the Edinburgh Office
- Deliver remote support to users located in London, Leeds, and home locations.
- Support HP hardware, peripherals (docking stations, keyboards, mice), and mobile devices (Samsung and iPhone).
- Manage and support Windows 10/11 environments, MS Outlook, and Office 2016.
- Perform software installation, configuration, and application support.
- Handle cabling and patching tasks.
- Maintain a good knowledge of iPhone and Samsung phone support.
- Video Conferencing and Telephony Support knowledge preferred but not essential.
- Ensure high-level administration, call management, and accountability.
- Act as the central point of contact for on-site users, with support available from London when needed.
Requirements:
- Candidates with Security Clearance preferred
- Previous experience in a similar role is essential
- Excellent problem-solving skills and the ability to work independently.
- Strong communication and interpersonal skills.
How to Apply:
Interested candidates should apply with their CV outlining their suitability for the role
Posted Date: 20 May 2024
Reference: JS-BBBH228197
Employment Business: Experis IT
Contact: Ionie Evans