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2 days WFH hybrid working Job Responsilbities Work effectively, efficiently and respectfully alongside other Technical Support Analysts (2nd Line) Provide operational, and technical support for the Firm globally To provide assistance as a project resource as and when required Creating and maintaining support documentation, providing any suggestions of improvements to the IT Training team with regards to the user guidance material Skills Required Previous experience working in a law firm Excellent Office 365, Windows 10, Active Directory & Azure Experience supporting Mobile Devices and using... more ->
Job Responsibilities First point of contact for all support queries relating to the legal tech products. Logging of requests and problems. End to end resolution of simple issues and escalation of complex issues to the appropriate Knowledge Engineer. Preparation of team knowledge bank documentation and gathering of information to knowledge share with team Reporting and general maintenance of the Legal Tech products. Skills Required 1-2 years' experience of Desktop Support/Service Desk Analyst, Legal Technology would be a bonus! Strong knowledge Microsoft Office 365 iManage, HighQ, Bryter,... more ->
IT Director within Education (A MUST!) flexible but required to work from either one of my clients center(s) in London, Birmingham, Manchester or Liverpool. You will need to travel 1-2 days a week to other centers. Job purpose: As my client continues to grow rapidly, they are seeking a dynamic and solution-focused IT Director to lead their IT strategy and operations. The IT Director will be responsible for overseeing the technological infrastructure of the company, ensuring the alignment of IT initiatives with their business goals. The IT Director will play a crucial role in supporting... more ->
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